Fair Use Policy

Last updated: November 2026

The mi day platform is designed to deliver a fast, reliable experience for every subscribed organization and every parent. This policy sets out the usage principles that keep the service quality high for everyone, and it forms part of the platform usage agreement.

1. Normal use

The platform covers everything an organization needs for its daily operations, including:

  • Documenting daily activities and sharing them with parents.
  • Communication, notifications and reports.
  • Managing classes, attendance, staff and billing.

Any use that fits the size of the organization and the nature of its activity is considered normal use and is included in the subscription.

2. Practices we recommend for the best experience

  • Pick the standout moments: sharing the highlights of an activity gives parents a clearer, more enjoyable experience than many similar photos.
  • Short clips: they arrive faster and get watched more.
  • Service-related content: uploads are for children’s activities and running the organization.
  • Separate accounts: every staff member has their own account instead of sharing login details.

3. What falls outside normal use

  • Using the platform as general storage or an archive for files unrelated to the service.
  • Automated or bulk uploading in ways that differ from normal daily use.
  • Any use that affects the stability of the service or the experience of other users.
  • Any attempt at unauthorized access, or uploading content that breaks the law.

4. How we handle high usage

  • We contact you first: if we notice that your organization’s needs go beyond normal use, our team reaches out to you before taking any action.
  • We suggest the best fit: we help you organize your usage, or suggest the plan or extra capacity that best suits your needs.
  • We optimize automatically: the platform automatically optimizes the size and display quality of photos and clips, keeping the app fast and smooth for parents.

5. Policy updates

We may update this policy from time to time in support of the platform’s quality and development. The updated version is published on this page with its last-updated date.

6. Contact

For any question about this policy, contact us through the platform’s official channels.